FTAI IRELAND

PASSENGER SAFE

PassengerSafe is a scheme designed by FTA Ireland and Coach and Bus fleet operations in Ireland, to recognise excellence and improve operational standards. The ongoing development of PassengerSafe lies with FTA Ireland and its members, which include a wide range of coach and bus operators.

PassengerSafe is open to all coach and bus operations with in excess of 9 passenger seats in their vehicles operators regardless of type or size of operation.

For the purposes of PassengerSafe, a multi-passenger vehicle is defined as a commercial vehicle used for the carriage of passengers with a minimum of 9 passenger seats.

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WHAT IS PASSENGER SAFE?

At its heart is the PassengerSafe Code which is a Code of Practice outlining ‘what good looks like’ in Coach and Bus Fleet operations.

With The Code established, our scheme has been developed to allow PSV operators to ensure their standards of operation meet the requirements as laid out in the Code, enabling them to be recognised as Coach and Bus operators that adhere to a best practice framework. We have now developed the support available not only to those seeking or who have gained certification, but to all PSV operators to ensure they are operating to nationally recognised best practice standards.

Sections included in the Audit:

1. Vehicle equipment and maintenance

2. Safe working environment

3. Vehicle standards

4. Vehicle administration

5. Driver licensing & Competence

6. Road Passenger Transport Operator Licensing

7. Professional competence

8. Customer Care

9. Sustainable operations

10 Health and safety

WHAT ARE THE BENEFITS

DOWNLOAD PASSANGER SAFE CODE

PASSENGER SAFE

BENEFITS

BENEFIT #1

Achievement of the PassengerSafe standard will demonstrate to enforcement authorities, customers, and the general public that you are compliant with minimum legal and operational standards.

BENEFIT #2

The company will also benefit from improved compliance levels and industry image, both within Ireland and abroad.

BENEFIT #3

Recognition – The company has achieved an industry standard

BENEFIT #4

The company is demonstrating that it has active management systems in place to manage drivers’ hours, roadworthiness, and driver qualifications

“Safety is our number one priority, and I am delighted that Bus Éireann is the first bus and coach operator in Ireland to attain the PassengerSafe accreditation for best practise in transport operations and engineering, delivering a safe and reliable service for our customers. Bus Éireann is Ireland’s national bus company, with over 2,700 employees, and operates in excess of 1,000 vehicles. We operate to every corner of the country with city and town services, inter-city and inter-regional routes, rural stage carriage services and our extensive school transport network. This accreditation is a great achievement for the company and our employees, showing our commitment to making the company a safer, more efficient and sustainable bus and coach operator.”

Allen Parker, Bus Éireann Chief Customer Officer